⛸️ Quick Start
Step 1: Pair with your Phone
Step 2: Create your Aiving account
Sign up to get started with your Jump Tracker.
Already have an account? Log in.
Step 3: Add your Jump Tracker to your account
In the Aiving app (app.aiving.ch), go to Jump Trackers → + Add new Jump Tracker
Step 4: Learn how to use Jump Tracker
- 👟 Wear it correctly → Watch 60-sec video
- 🔆 Power & lights → Watch 30-sec video
Everyday use
- 📱 Turn on your mobile hotspot (compatibility mode)
- ⚡ Turn on both Left & Right sensors
- ⛸️ Place sensors correctly in straps & on skates
- ▶ Open the app and press Play
- 🎉 Watch jumps live in real time
When you're done
- 🛑 End session from the app
- 🧦 Remove sensors,⚡turn them off
- 🔌 Charge for next use
🛠️ Support
🔧 Common Connection Issues
Can't find "AivingJumpTracker_XXXXXX" network?
- Make sure both sensors are powered ON (check LED indicators)
- Wait 30-60 seconds after powering on for the hotspot to activate
- Try refreshing your Wi-Fi list on your phone
- Move closer to the sensors (within 3-5 feet)
Connected to sensor but can't access this page?
- Try navigating to http://192.168.4.1 directly
- Disable mobile data/cellular to force WiFi usage
- Clear browser cache and reload the page
- Try a different browser or incognito mode
Sensor won't connect to my hotspot?
- Ensure your hotspot is on 2.4GHz (not 5GHz only)
- Enable "Maximize Compatibility" mode on iPhone
- Try a simpler password (avoid special characters)
- Check if hotspot allows new device connections
⚠️ Still having issues? Try restarting your sensors by holding the power button for 10 seconds, then power them back on.
🔍 Debug Information
Include this when contacting support:
User Agent: -
Screen Resolution: -
Timestamp: -