⛸️ Quick Start
Step 1: Pair with your Phone
Step 2: Create your Aiving account
Sign up to get started with your Jump Tracker.
Already have an account? Log in.
Step 3: Add your Jump Tracker to your account
In the Aiving app (app.aiving.ch), go to Jump Trackers → + Add new Jump Tracker
Step 4: Learn how to use Jump Tracker
- 👟 Wear it correctly → Watch 60-sec video
- 🔆 Power & lights → Watch 30-sec video
Everyday use
- 📱 Turn on your mobile hotspot (compatibility mode)
- ⚡ Turn on both Left & Right sensors
- ⛸️ Place sensors correctly in straps & on skates
- ▶ Open the app and press Play
- 🎉 Watch jumps live in real time
When you're done
- 🛑 End session from the app
- 🧦 Remove sensors,⚡turn them off
- 🔌 Charge for next use
🛠️ Support
🔧 Common Connection Issues
Can't find "AivingJumpTracker_XXXXXX" network?
- Make sure both sensors are powered ON (check LED indicators)
- Wait 30-60 seconds after powering on for the hotspot to activate
- Try refreshing your Wi-Fi list on your phone
- Move closer to the sensors (within 3-5 feet)
Connected to sensor but can't access this page?
- Try navigating to http://192.168.4.1 directly
- Disable mobile data/cellular to force WiFi usage
- Clear browser cache and reload the page
- Try a different browser or incognito mode
Sensor won't connect to my hotspot?
- Ensure your hotspot is on 2.4GHz (not 5GHz only)
- Enable "Maximize Compatibility" mode on iPhone
- Try a simpler password (avoid special characters)
- Check if hotspot allows new device connections
⚠️ Still having issues? Try restarting your sensors by holding the power button for 10 seconds, then power them back on.
🔍 Debug Information
Include this when contacting support:
📖 Manual
We are thrilled to support your training journey with Jump Tracker, your new tool for smarter, more effective performance. To make onboarding easy, we have created a guide to help you through setup and daily use.
📦 Getting Started with Your Jump Tracker
🧰 1. What's in the Pouch
Unbox with us and get familiar with the components and terminology we use.
💡 2. How Does It Work?
Jump Tracker works whether you jump to the left or right. Just make sure you wear it correctly.
- 🔘 Turning Jump Tracker on and off, and understanding the lights → Watch video
- 🏷️ Placing the sensors in the straps → Watch video
Place the left and right sensor in the left and right straps. Align the On button with the indicated On button on the straps.
- ⛸️ Attaching the straps to the skates → Watch video
Make sure the two arrows point towards you as you attach the straps to the skate.
The sensors should go under the skates.
📲 3. Using the App
You can access the Aiving Jump Tracker app at https://app.aiving.ch. We recommend bookmarking this page and adding it to your Home Screen.
- 📝 Sign up and add your Jump Tracker to your account
- 👨🏫 If you are a coach, invite skaters → Watch video
- 📡 Starting a session, using live data and connectivity → Watch video
- 📊 Exploring jump data after the session → Watch video
Pro tip: Signing up skaters is essential to get the most out of Jump Tracker. You can even add new skaters directly on the ice, all you need is their name and email.
🔋 4. Battery Life and Charging
Keep your devices charged and ready → Watch video.
Battery life reference:
- Sensor: about 1 hour on ice (when new)
- Charging: about 5 hours until full charge
🌐 5. Setting Up Wi-Fi for Your Jump Tracker
Jump Tracker needs the internet to function properly. To connect your sensor to the internet, follow the Quick Start steps.
🚥 6. What do the different LED colors mean?
- ⚪ White blinking: needs to be set up with Wi-Fi
- 🔵 Blue blinking: trying to connect to network
- 🟢 Green blinking: ready to use
- 🟢 Green background: charging
- 🔴 Red background: low battery
- 🟡 Yellow blinking: sensor being updated to the latest version